Delivery, pick ups and returns

Delivery by Canada Post

Regular delivery costs for CANADA are set by weight and vary between $1 and $20. We will always prioritize the cheapest possible delivery price depending on the product purchased and its weight, which is why some orders do not have a tracking number.

It is possible to request faster delivery, please contact me to see what options would be possible.

Shipping costs for the ‍UNITED STATES vary between $1.30 and $35.

International delivery to come.

Allow 1 to 5 days for processing your order. Then, package reception times are according to Canada Post standards. We offer tracking numbers when the selected delivery method allows it. Your order will be prepared and shipped from Montreal.

I am not responsible if the package is lost or damaged during transport. Contact your post office for more information.

Delivery charges are not refundable.

Free pickup in Montreal

Montreal and surrounding areas, it is now possible to pick up your order at my workshop BY APPOINTMENT ONLY at Chat des Artistes
2205 rue Parthenais in Montreal, room #110 on the ground floor (ring 110 at the door)
From September to December, I am usually available evenings and weekends for an appointment
at Studio Intik (which is also my printer!!) at 2401 Mont-Royal Ave E, Montreal, Quebec H2H 1L2 and go there whenever you want between 9 a.m. and 5 p.m. Monday to Friday (working days).

You simply have to select this option at checkout, you will receive a notification when it is ready to be collected. Bring your order confirmation with you to collect your package!

By default, pickups will be at my workshop, so let me know in "notes" if you prefer to pick up at Studio Intik in the Mont-Royal plateau.

Returns and exchanges

Exchanges and refunds are possible within 14 days of purchase . Please contact me via the contact tab for any request on this subject.

Be aware that stained items, items damaged by bodily fluids (sweat, blood, etc.) and antiperspirant, odorous items (cigarette smell, marijuana smell, campfire smell, etc.) and items altered (stained, punctured, torn, etc.) will be considered final sale , therefore non-exchangeable/non-refundable.

  • Livraison mignonne à bas prix

    Les frais de livraison sont rendus très dispendieux, c'est pourquoi j'ai décider de ne pas envoyer tous mes colis avec numéro de repérage (comme Poste Canada le souhaite tant). Tous les items sur ce site qui sont d'une épaisseur de moins de 2 cm et moins de 500 g sera envoyé en poste-lettre sans tracking pour vous faire épargner.

  • Ramassage à l'atelier ronron sur rendez-vous

    Chat des artistes
    2205 rue parthenais, local #110
    Montréal, H2K 3T3
    Sonner #110 à l'entrée

    Disponibles soirs et week-end sur RDV

  • Ramassage chez Studio Intik sur demande

    2401 Avenue du Mont-Royal E.
    Montréal, H2H 1L2

    Heures d'ouvertures:
    Du lundi au vendredi de 9h à 17h