Shipping policy
Delivery by Canada Post
Regular delivery costs for CANADA are set by weight and vary between $1 and $20. We will always prioritize the cheapest possible delivery price depending on the product purchased and its weight, which is why some orders do not have a tracking number.
It is possible to request faster delivery, please contact me to see what options would be possible.
Shipping costs for the UNITED STATES vary between $1.30 and $35.
International delivery to come.
Allow 1 to 5 days for processing your order. Then, package reception times are according to Canada Post standards. We offer tracking numbers when the selected delivery method allows it. Your order will be prepared and shipped from Montreal.
I am not responsible if the package is lost or damaged during transport. Contact your post office for more information.
Delivery charges are not refundable.
Free pickup in Montreal
Montreal and surrounding areas, it is now possible to pick up your Ronron.club order at my workshop BY APPOINTMENT ONLY at Chat des Artistes
2205 rue Parthenais in Montreal, room #110 on the ground floor (ring 110 at the door)
From September to December, I am usually available evenings and weekends for an appointment
OR
at Studio Intik (which is also my printer!!) at 2401 Mont-Royal Ave E, Montreal, Quebec H2H 1L2 and go there whenever you want between 9 a.m. and 5 p.m. Monday to Friday (working days).
You simply have to select this option at checkout, you will receive a notification when it is ready to be collected. Bring your order confirmation with you to collect your package!
By default, pickups will be at my workshop, so let me know in "notes" if you prefer to pick up at Studio Intik in the Mont-Royal plateau.
Returns and exchanges
Exchanges and refunds are possible within 14 days after purchase. Please contact me via the contact tab for any inquiries on this subject.
Be aware that stained items, items damaged by bodily fluids (sweat, blood, etc.) and antiperspirant, odorous items (cigarette odor, marijuana odor, campfire odor, etc.) and items altered (stained, holes, torn, etc.) will be considered final sale, therefore non-exchangeable/non-refundable.
Regular delivery costs for CANADA are set by weight and vary between $1 and $20. We will always prioritize the cheapest possible delivery price depending on the product purchased and its weight, which is why some orders do not have a tracking number.
It is possible to request faster delivery, please contact me to see what options would be possible.
Shipping costs for the UNITED STATES vary between $1.30 and $35.
International delivery to come.
Allow 1 to 5 days for processing your order. Then, package reception times are according to Canada Post standards. We offer tracking numbers when the selected delivery method allows it. Your order will be prepared and shipped from Montreal.
I am not responsible if the package is lost or damaged during transport. Contact your post office for more information.
Delivery charges are not refundable.
Free pickup in Montreal
Montreal and surrounding areas, it is now possible to pick up your Ronron.club order at my workshop BY APPOINTMENT ONLY at Chat des Artistes
2205 rue Parthenais in Montreal, room #110 on the ground floor (ring 110 at the door)
From September to December, I am usually available evenings and weekends for an appointment
OR
at Studio Intik (which is also my printer!!) at 2401 Mont-Royal Ave E, Montreal, Quebec H2H 1L2 and go there whenever you want between 9 a.m. and 5 p.m. Monday to Friday (working days).
You simply have to select this option at checkout, you will receive a notification when it is ready to be collected. Bring your order confirmation with you to collect your package!
By default, pickups will be at my workshop, so let me know in "notes" if you prefer to pick up at Studio Intik in the Mont-Royal plateau.
Returns and exchanges
Exchanges and refunds are possible within 14 days after purchase. Please contact me via the contact tab for any inquiries on this subject.
Be aware that stained items, items damaged by bodily fluids (sweat, blood, etc.) and antiperspirant, odorous items (cigarette odor, marijuana odor, campfire odor, etc.) and items altered (stained, holes, torn, etc.) will be considered final sale, therefore non-exchangeable/non-refundable.
